Privacy statement

Privacy statement

Welcome to the Balkantina online store and to all information, services and products available through the website whose address is balkantina.ba ("Internet Store"). In this Privacy Statement, a user is understood as a natural person who accesses the Internet Store, whether acting in his own name, in the name of another, or in the name of a legal entity. RIGHTS AND DUTIES OF INTERNET SHOP USERS The user is obliged to always enter correct and up-to-date information on the Internet Store on the day of entry, and upon changing the information, update them in a timely manner. The user is obliged to protect access data from unauthorized use and not to disclose it to third parties. By entering data on the Internet Store, the user agrees to the conditions and method of data processing from this Privacy Statement, and expressly and irrevocably declares that he agrees that the data entered during user registration will be entered into the collection of personal data maintained by the Internet Store. The user of the Internet Store can submit a written request for the removal of his personal data, which will be done in a manner and scope that does not disrupt the normal and legal operation of the Internet Store. The user can cancel receiving promotional messages from the Internet Store. However, their cancellation does not exclude the receipt of Internet Store notifications, such as sales notifications and the like. By using the Internet Store in any way, the user accepts its Terms of Use. USE OF COLLECTED DATA For the purposes of the normal operation of the Internet Store, basic data is collected about its users, which are necessary for the execution or improvement of the services and the realization of the orders of the Internet Store. Examples of such data are the user's full name and email address, delivery address, and more. Like many other Internet services, the Internet Store uses cookies, small text computer files that are placed on your computer when you visit an Internet site. We use them to recognize your computer, improve the user experience of the Internet Store, analyze the visit to the Internet Store, and remember the current cycle in the process of processing your order. You can disable cookies on your computer, but this may prevent the normal operation of the Internet Store. User's personal data will be used for the purpose of realizing Internet Store activities, such as processing orders and payments, sending notifications via e-mail, promoting Internet Store offers, and will not be used for other purposes without the prior consent of the user. Apart from its suppliers in order to realize the order and payment, Internet Trgovina does not disclose or transfer data about its users to third parties. Internet Store does not collect or store user card numbers on its website. USER ACCOUNT ON THE INTERNET SHOP Internet store undertakes to protect data about users of Internet store, and to take all reasonable measures in order to protect the privacy of personal data. For the purposes of accessing privileged information on the Internet Store, that is, a user account on the same, each user can be assigned a username and an access code, collectively called "access data". By entering their access data on Internet store - the user accesses personalized information and selected services of Internet Trgovina. For the sake of their own security, Internet store users are advised to update their access code at least once a year, that the code is always unique - that is, that it is not used to access other Internet content and user accounts, and that it is long and strong (it is a random combination letters, characters and numbers).