Welcome to the Balkantina online store and to all information, services and products available through the website balkantina.ba ("Internet Store"). In this Security Policy, a user is understood as a natural person who accesses the Internet Store, whether acting in his own name, in the name of another, or in the name of a legal entity. INTERNET SHOP SECURITY Like many others, Internet Trgovina applies an SSL certificate in order to protect data in transit. The use of a valid certificate is illustrated by the padlock icon located in the left corner of the address field of your Internet browser, where the Internet Store's web address is also displayed. The illustration of the padlock may be different, depending on the Internet browser you are using - eg Chrome, Firefox, Edge, Safari or others. The accepting bank we work with applies security standards including PCI and 3DS. Internet Trgovina does not collect or store user card numbers on its website, and we will NEVER ask you for them. USER ACCOUNT ON THE INTERNET SHOP If you have registered your account on the Internet Store, for the purposes of access to privileged information on it, or to a user account on the same, each user can be assigned a username and access code, collectively called "access data". By entering their access data on the Internet Store, the user accesses personalized information and selected services of the Internet Store. For the sake of their own security, Internet Store users are advised to update their access code at least once a year, that the code is always unique - that is, that it is not used to access other Internet content and user accounts, and that it is long and strong (it is a random combination letters, characters and numbers).